Booking Payment

Himalaya Heart Treks & Expedition (P.) Ltd needs to know the fixed dates on which the client has planned for individual/group journeys in order to make reservations for hotel accommodation, (domestic) flights etc. At least 6 weeks before departure the journey has to be confirmed to Himalaya Heart Treks & Expedition (P.) Ltd giving names and dates of birth and passport information of the clients, the room list and the flight details. For the destinations Bhutan, Tibet, Arunachal Pradesh, Spitti we need full bio-data of the clients with a copy of their passport and photo. After we accepted your booking we will send you a pro-forma invoice. We will invoice you for the total amount in EURO. At least 40 days before departure the full amount for the flight tickets and a 50% advance payment for the overland-program have to be received on our bank account. The rest payment has to be received on our bank account at least 20 days before departure. Failure of following this condition results in charging interest and cancellation costs. You will receive a confirmation of payment with voucher for the program agreed upon as from the beginning to the end of services.

Cancellation

Within the terms of these agreement clients cannot change the program themselves. Himalaya Heart Treks & Expedition (P.) Ltd reserves the right to change, postpone or cancel any portion of the itinerary to suit local requirements. If a tour should be cancelled this can be done without any extra costs at least one month before the date that the start of the tour was planned. If you should cancel within this month Himalaya Heart Treks & Expedition (P.) Ltd has to invoice you the costs we have to make for canceling our earlier reservation. Within one month till 7 days before clients arrival 5% per booking/ within 2 till 7 days 15% per booking/ within 48 hours 25% per booking plus cost for first overnight per person. If you should change a tour/hotel- and flight reservation within 1 week we are forced to charge 15% of the amount of the total program.

Liability

Himalaya Heart Treks & Expedition (P.) Ltd is a Destination Management company for the executive Tour operators from all over the world and is therefore, under any circumstances, not responsible or liable for any unforeseen situations like, accident, damage, loss, delay, inconvenience or personal injury or illness, excess luggage charges, losses incurred by rerouting, inclement weather, floods, political disruptions, strikes, riots and other disturbances are personal expenditure.

Complains

If any complains should occur they should be cleared before departure.

Price

Prices are valid as mentioned per offer. Himalaya Heart Treks & Expedition (P.) Ltd reserves the right to change the prices due to possible considerable increased costs by changes in the rates of foreign currencies, in local taxes or permits, in local price levels or due to certain local government measures

Insurance

Every family of Himalaya Heart Treks & Expedition (P.) Ltd is insured but who is co-operating within this agreement as well as every tourist who is traveling within this agreement needs to have all the necessary travel- and health insurance.